Attention: TEXAS APPLICANTS
Consumer Complaint & Recovery Fund Notice – [Figure: 7 TAC §81.200(c)]
“CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.
THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”
LENDING TERRITORIES AND CONSUMER COMPLAINT RECOVERY
Lend Plus is an equal housing lender licensed in several states. The States which we are licensed, license number, and consumer complaint recovery contact information for each state we are licensed in can be found by clicking on the link NMLS Consumer Access.
POST AN INTERNAL COMPLAINT
We strive to have the impeccable customer service in all aspects of Mortgage and Real Estate Industry, if you have a comment or issue or a complaint of one of our loan officers and/or staff, please email your concerns to complaints@lendplus.com or call us directly at (800) 379-1328 and request a member of our conflict resolution department.